The Information Commissioner’s Office (ICO) published the sharing personal information when preventing, detecting and investigating scams and frauds advice in November 2024. As we approach a year since publication, we have launched this short survey to understand the impact of the advice, how it has supported data sharing and ways in which we can improve it.

We are seeking views from across sectors and responses will feed into our evaluation and future amendments to the advice. This survey will remain open until 23:59 (GMT) on December 31 2025. We may not consider responses that are received after this deadline. The survey should take between 10 and 15 minutes to complete and contains five sections:

• Section 1: About your organisation
• Section 2: Awareness and engagement
• Section 3: Usefulness and Clarity
• Section 4: Impact
• Section 5: Suggestions for improvement

Please provide as much information as you can where given the option to expand on your response. If you have any questions about this survey or difficulties completing it, please contact the Digital Regulation Cooperation team. 

Privacy Statement 

The primary purpose of this survey is to generate statistical insights into how the advice is being used and its impact. For this survey, we may publish a summary of these statistical insights and, if relevant, a high-level summary of any qualitative insights we receive. However, we will not publish the individual survey responses. If we publish a summary of the responses, information and views will not be attributed to individual respondents.

For more information about what we do with personal data please see our privacy notice, and the section on responding to our consultations and surveys. As a public authority and controller we receive information requests under the freedom of Information Act and the UK GDPR. Requests are considered on a case by case basis and we will only disclose your information where we are legally required to do so.

Please note that we are using the platform Citizen Space to gather this information on our behalf. Citizen Space is provided by a UK supplier, Delib. You can read Delib's privacy policy here.