The Information Commissioner’s Office (ICO) orders the credit reference agency Experian Limited to make fundamental changes to how it handles people’s personal data within its direct marketing services.
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Part of our role is to take action to ensure organisations meet their information rights obligations.
What we've done
Action we've taken to ensure organisations meet their information rights obligations.
What's happening now
Find out about our work regarding charity fundraising practices, data security incidents, nuisance messages and cookies.
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Investigation into data analytics for political purposes
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Investigation into data protection compliance in the direct marketing data broking sector
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Timeliness of responses to information access requests by police forces
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Data security incident trends
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Nuisance calls and messages trends
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Cookie trends
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The ICO's work to recover fines
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Data protection fee non-payment trends report
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