Thank you

Thank you, we have received your complaint. You will get an automated email from us confirming we have received it in the next 24 hours.

What will happen next?

We will send a letter to the CCTV user asking them to resolve things, eg put up the appropriate signage or respond to your data protection request. 

Please note: in most CCTV-related disputes between neighbours, the ICO will not consider it appropriate or proportionate to take enforcement action against the CCTV user.

If you cannot resolve the issue with the CCTV user, you may wish to pursue a private claim in the courts under the data protection laws. If you are considering taking legal action, we recommend you first get independent legal advice.

Tell us about your experience

We're looking to improve the complaints process. Please take a five minutes to complete our survey to let us know about your experience: complaint form survey (opens in a new window).