A former insurance claims advisor has been sentenced for unlawfully accessing personal injury claim records. 

Qonain Hussain, of Wakefield, West Yorkshire, was employed by BISL Limited (BISL), an insurance intermediary which arranges and administers car insurance policies.  

BISL launched an investigation after being contacted by a law firm that had received complaints from customers being contacted by a third party about their accident claims. 

The ICO’s investigation found that between 1 April 2020 and 5 November 2020, 1,550 customer records had been accessed by Hussain. Although he was required to access customer records when handling claims, a large portion of records were found to have been accessed outside of his scheduled working hours or while he was on annual leave.  

On 30 July 2025 at Leeds Crown Court, Hussain pleaded guilty to one offence of unlawfully obtaining personal data, in breach of s170(1) of the Data Protection Act 2018. Hussain was ordered to pay a fine of £1,500 at sentencing hearing on 8 October 2025.