Brooklands Health Centre

The complainant has requested information from One Medicare Ltd about complaints or concerns it had received and related matters. Having initially stated that it was not subject to FOIA, One Medicare Ltd later provided some information but exempted other information under section 43(2) FOIA – commercial interests. Some months after that it provided the information it had previously exempted. The Commissioner’s decision is that One Medicare Ltd didn’t comply with section 1(1) and 10(1) of FOIA as it didn’t communicate the non-exempt information to the complainant within 20 working days. The Commissioner does not require further steps.