Driver and Vehicle Licensing Agency (DVLA)

The complainant has requested information about the cost of providing private parking companies with driver information. The DVLA advised  the complainant that it did not hold the information. The DVLA has since explained to the Commissioner that whilst it holds the ‘building blocks’ to create the requested information, it did not hold it in an easily retrievable format and would require specialists to be able to create a database of information that could be deemed in scope of the request.
The Commissioner’s decision is that on the balance of probabilities, The DVLA does not hold the requested information, and is not required to produce information from the ‘building blocks’ in order to create it. However, by failing to provide an internal review it did not act in accordance with the section 45 Code of Practice.
The Commissioner does not require any steps as a result of this decision.