The complainant has requested information about Five or Six Facet Survey findings. Queen Mary University of London (the University) relied on section 21 of FOIA (information accessible by other means) to withhold the requested information. The Commissioner’s decision is that the information the complainant has requested is environmental information. The University should therefore have handled the request under the EIR and it breached regulation 14(3) of the EIR by incorrectly issuing its refusal notice under FOIA. The Commissioner requires the University to take the following step to ensure compliance with the legislation: Issue the complainant with a fresh response to their request under the EIR, in accordance with its obligations under that legislation.