Westminster City Council

The complainant submitted a request to the City of Westminster (the Council) seeking documentation about the ownership of particular pieces of infrastructure on a pavement in the borough. The Council explained that it did not hold any such documentation. The Commissioner’s decision is that on the balance of probabilities the Council does not hold any documentation of the nature requested by the complainant. However, in handling the complainant’s requests the Commissioner has found that the Council breached regulations 11(4) (time limits for an internal review) and 5(2) (time limit for responding to a request).