The complainant requested a copy of a Final Certificate issued in relation to works carried out on a named property. The London Borough of Croydon Council (the Council) refused the request citing regulations 13 (personal data) and 12(5)(d) (confidentiality of proceedings) of the EIR. The Commissioner’s decision is that the Council was entitled to refuse the request by virtue of regulation 13 of the EIR. The Commissioner has however found a breach of regulation 14 of the EIR due to the Council’s failure to provide its response within the statutory time period. The Commissioner does not require any steps to be taken.