Carlton Academy Trust

The complainant has requested information about exit interviews. The above public authority eventually relied on section 12 of FOIA (costs) to refuse the request. The complainant is not challenging the reliance on section 12, but has challenged the procedural handling of the request. The Commissioner’s decision is that the public authority breached section 17 of FOIA as its refusal notice was inadequate. It complied with section 16 as it did provide reasonable advice and assistance within 20 working days of receiving the request. The Commissioner does not require further steps to be taken.