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British Telecommunications PLC

  • Date 15 April 2025
  • Sector Other
  • Decision(s) EIR 2.2: Upheld

The complainant has requested information about a specific telephone connection. BT declined to answer the request because it did not consider that it was subject to the EIR. The Commissioner’s decision is that part 1 of the request was for environmental information. He also finds that BT is subject to the EIR and was therefore under a duty to respond to the request. The Commissioner requires BT to take the following steps to ensure compliance with the legislation: issue a response to part 1 of the request in accordance with the EIR.