Section 8 FOIA requires requesters to make requests in writing (including by electronic means). They must also state their name and address for correspondence.

A request isn't invalid just because someone's used technology to send multiple requests at the same time. But these issues may be relevant:

• If you're concerned that the requesters haven't provided their real names, have a look at our guidance on pseudonyms. A request made in a false name is not valid. You can choose to question the requester's identity if you believe they've used a false name.
• Requests sent by people who appear to be acting together can potentially be aggregated for cost purposes if the requests are for the same or similar information.
• If you suspect the requests were sent out by different people acting together as part of a campaign, our guidance on vexatious requests (section 14(1)) is relevant. It explains that campaigns are not necessarily vexatious: requesters may be acting together simply to gain information that will assist their case.

There could be advantages to you if requesters use technology to help them write requests. You might find that the requests are simpler and more clearly written, making it easier to find what the requester wants.