Information transfer
Protect personal information when you are transferring it and prevent it being inappropriately disclosed.
Options to consider:
- Implement information transfer policies and procedures for transferring personal information electronically and manually.
- Communicate these policies and procedures to relevant staff.
- Include data transfer security requirements in contracts or transfer agreements with third parties.
- Complete a lessons learned exercise in the event of a personal data breach, update policies and procedures and provide further training, where required.
Protect incoming and outgoing communications using appropriate security measures.
Options to consider:
- Use encryption to protect the content of emails and their attachments, especially if they contain sensitive personal information.
- Use spam filters and various malware detection techniques to protect against receiving malicious emails.
- Automatically quarantine outgoing emails containing sensitive information.
- Provide social engineering training to staff, covering the different types of techniques that can be used.
- Conduct phishing tests on staff and feedback on the results.