Awdurdod annibynnol y Deyrnas Unedig a sefydlwyd i gynnal hawliau gwybodaeth er budd y cyhoedd, annog cyrff cyhoeddus i fod yn agored a hybu preifatrwydd data i unigolion.

We have a robust but fair approach when recovering fines, providing payment plans where debtors are in genuine financial hardship. However, where we identify organisations that can pay but won’t pay, we will pursue formal recovery action which can result in insolvency. Equally, where directors seek to avoid payment via insolvency we actively exercise our full rights as a creditor, including nominating Insolvency Practitioners whose investigations can result in personal claims against directors.

Formal debt recovery via insolvency can be complex and take several years to conclude so whilst it may appear that no money has been recovered, action is still actually ongoing and we will update our website when we receive dividends (payments).

We also work closely with other enforcement agencies to disrupt and obstruct seriously non-compliant directors who for example, may persist in continuing to make nuisance calls or send unsolicited spam despite our fine. This can result in directors being disqualified and further civil action or criminal prosecutions.

Civil monetary penalties

We issued 17 final civil monetary penalties in 2020, totalling £42,416,000.

Data controller


Date of final notice



DSG Retail Ltd Retail and manufacture 9 January 2020 DPA £500,000
CRDNN Limited Marketing 2 March 2020 PECR £500,000
Cathay Pacific Transport and leisure 4 March 2020 DPA £500,000
Black Lion Marketing Ltd Marketing 27 March 2020 PECR £171,000
Decision Technologies Limited Marketing 2 June 2020 PECR £90,000
Rain Trading Ltd Marketing 3 August 2020 PECR £80,000
Koypo Laboratories Ltd Marketing 12 August 2020 PECR £100,000
CPS Advisory Ltd Pensions 4 September 2020 PECR £130,000
Digital Growth Experts Limited Marketing 22 September 2020 PECR £60,000
Studios MG Limited Marketing 6 October 2020 PECR £40,000
British Airways Transport and leisure 16 October 2020 DPA £20,000,000
Reliance Advisory Limited Marketing 27 October 2020 PECR £250,000
Marriott International Inc Transport and leisure 30 October 2020 DPA £18,400,000
Ticketmaster Ltd Retail and manufacture 13 November 2020 DPA £1,250,000
OSL Financial Consultancy Limited Finance, insurance and credit 4 December 2020 PECR £50,000
Pension House Exchange Limited Marketing 9 December 2020 PECR £45,000
Pownall Marketing Limited Finance, insurance and credit 16 December 2020 PECR £250,000


Court orders for winding-up upon ICO petitions

There were 3 court orders for winding-up upon ICO petitions in 2020.

Name of organisation

Penalty amount

Court order date

Trusted Futures Ltd £70,000 22 January 2020
Superior Style Home Improvements £150,000 15 July 2020
Alistar Green Legal Services Ltd £90,000 15 July 2020


Director disqualifications

There were 8 directors disqualified following ICO enforcement action in 2020.


Number of years disqualified

Disqualified for conduct while acting for

Paul O'Donnell 4 Goody Market UK Ltd
James Richard Tatterton 5 IAG Nationwide Limited
Mark Anthony Foley 6 Holmes Financial Solutions Ltd
Mark Jones 6 Holmes Financial Solutions Ltd
Robert Mark Carson 6 Holmes Financial Solutions Ltd
Gregory Francis Rudd 6 Keurboom Communications Ltd
Elia Bols 6 AMS Marketing Ltd
Daryl Richard Brown 6 Manguard Electrical Security Limited