The complainant has requested information about water quality at specific sites. The Commissioner’s decision is that, on the balance of probabilities, the Environment Agency (EA) has now disclosed all the relevant information it holds. It breached regulations 5(1) and 5(2) of the EIR as it failed to make all the information it held available within the required timescale. The EA also breached regulation 14 as it failed to issue a refusal notice in respect of information it didn’t hold at the time of the request. The EA’s internal review complied with the requirements of regulation 11, however. The Commissioner does not require further steps.