The complainant has requested a copy of a noise management plan. The London Borough of Havering (the Council) refused to disclose the information, relying on the exception at regulation 12(5)(f) (interests of the person who provided the information) of the EIR. The Commissioner’s decision is that the Council was not entitled to rely on regulation 12(5)(f) to refuse the request. The Commissioner requires the public authority to disclose the requested information to the complainant.