The complainant requested information in relation to an application for access protection markings outside of a specified property. Conwy County Borough Council (the Council) refused the request, citing section 40(2) (personal information) of the Freedom of Information Act 2000 (FOIA). During the course of the Commissioner’s investigation, the Council reconsidered the request under the EIR and cited regulation 13 (personal information) of the EIR. The Commissioner’s decision is that the Council was entitled to refuse the request on the basis of regulation 13(1) of the EIR. The Commissioner does not require any steps.