The complainant requested information relating to a planning application. London Borough of Croydon (the Council) provided some information falling within the scope of the request.  

The Commissioner’s decision is that the Council failed to comply with regulation 5(1) because, on the balance of probabilities, the Council has not demonstrated that all information falling within the scope of the request has been identified.   

The Commissioner requires the Council to issue a fresh response to the request.  

In doing so, the Council must carry out adequate and appropriately targeted searches for all information falling within the scope of the request, including any emails, notes, records and correspondence referred to in the documents identified by the complainant, and either 
disclose any information identified or issue a refusal notice which complies with regulation 14 of the EIR.