The complainant requested information about the cost floor in relation to his Right to Buy scheme application from the London Borough of Redbridge (the ‘Council’). Following the Council’s compliance with a related decision notice in IC-383985-Y2P3 (in which the Commissioner ordered the Council to conduct further searches for information falling within the scope of the request), the complainant did not accept that the Council had disclosed all of the information to which he was entitled. The Commissioner’s decision is that, on the balance of probabilities, the Council has disclosed all of the information it holds and does not hold any further requested information falling within the scope of the request and is therefore entitled to rely on regulation 12(4)(a) of the EIR (Information not held). However, the Council breached regulations 5(2) and 14 of the EIR. The Commissioner does not require the Council to take any steps.