London North West University Healthcare NHS Trust

The complainant submitted an information request to London North West University Healthcare NHS Trust (the trust) for information relating to its Inflammatory Bowel Disease (IBD) service.
The Commissioner’s decision is that the trust was entitled to apply section 12 (cost of compliance) of FOIA to questions 11-13 and 15-19 of the request. However, in not providing advice and assistance, it breached section 16 of FOIA.