Complaints and concerns data sets and trends reports

On this page we publish data sets and trends reports which include information the complaints, data breaches and investigations we have handled as a regulator. We publish this information in accordance with our  communicating regulatory activity policy. 

We publish information about matters with the full range of outcomes, including those where, following our consideration, it was unlikely that the legislation we oversee had been contravened. This is because, whether or not there is any further action for an organisation to take, we know the public are legitimately interested in how many concerns and incidents are reported to us.