Awdurdod annibynnol y Deyrnas Unedig a sefydlwyd i gynnal hawliau gwybodaeth er budd y cyhoedd, annog cyrff cyhoeddus i fod yn agored a hybu preifatrwydd data i unigolion.

This module considers how public authorities meet the requirements of section 12 in terms of the culture of openness and transparency and advice and assistance, the review of practices, training and lessons learned, and how monitoring helps improve compliance. The appropriate use of section 12 protects your ability to carry out your public functions. When used correctly it provides a balance between transparency and the protection of resources.

Good:

  • The public authority has a culture of openness and transparency. Where reasonable to do so, they always offer advice and assistance to help people access the information they are looking for.
  • The public authority regularly reviews their practices and procedures in relation to searching and estimating.
  • The public authority regularly reviews section 12 training arrangements and requirements. Staff keep up-to-date with changes to procedures or practices.
  • The public authority regularly monitors section 12 cases.
  • The public authority always identifies and shares lessons to be learned and these lead to improved compliance with section 12.
  • Leaders and staff at every level of the authority are accountable for the provision of helpful, meaningful and timely advice and assistance and recognise it is central to the public authority’s FOI procedures and practices.

Adequate:

  • The public authority tries to have a culture of openness and transparency. They sometimes offer advice and assistance to help people access the information they are looking for.
  • The public authority sometimes reviews their practices and procedures in relation to searching and estimating.
  • The public authority sometimes reviews section 12 training arrangements and requirements. Staff sometimes keep up-to-date with changes to procedures or practices.
  • The public authority sometimes monitors section 12 cases.
  • The public authority sometimes identifies and shares lessons to be learned and these lead to improved compliance with section 12.
  • Some leaders and staff at some levels of the authority are accountable for the provision of helpful, meaningful and timely advice and assistance and recognise it is central to the public authority’s FOI procedures and practices.

Unsatisfactory:

  • The public authority does not have a culture of openness and transparency. They rarely offer advice and assistance to help people access the information they are looking for.
  • The public authority seldom reviews practices and procedures in relation to searching and estimating.
  • The public authority rarely reviews section 12 training arrangements and requirements. Staff are not kept up-to-date with changes to procedures and/or practices.
  • The public authority rarely monitors section 12 cases.
  • The public authority rarely identifies and shares lessons to be learned and misses opportunities to improved compliance with section 12.
  • Few staff are accountable for the provision of helpful, meaningful and timely advice and assistance or recognise it is central to the public authority’s FOI procedures and practices.
1. The way the public authority emphasises the importance of complying with information requests to their staff (both FOI and general staff) is: *
2. The way in which the public authority ensures their searching and estimating practices and procedures remain effective, complete, efficient and proportionate is: *
3. The public authority's approach to delivering and maintaining section 12 knowledge and skills is: *
4. The way in which monitoring helps improve the application of section 12 is: *
5. The way in which the public authority learns from previous handling of requests is: *
6. The importance placed by the public authority on the duty to provide advice and assistance when section 12 is being considered is: *