Awdurdod annibynnol y Deyrnas Unedig a sefydlwyd i gynnal hawliau gwybodaeth er budd y cyhoedd, annog cyrff cyhoeddus i fod yn agored a hybu preifatrwydd data i unigolion.


You have appropriate resources in place to handle requests from individuals about their data.

Ways to meet our expectations:

  • A specific person/s or team are responsible for managing and responding to requests.
  • Staff receive specialised training to handle requests, including regular refresher training.
  • You have sufficient resources to deal with requests.
  • If a staff member is absent, you train other staff to carry out key tasks.
  • Your organisation can deal with any increase in requests or reduction in staffing levels.

Can you answer yes to the following questions?

  • Are staff aware of their key responsibilities and how to deliver them in practice?
  • Would your staff say that you have appropriate resources to deal with the volume of requests?
  • In the case of staff absences, could key tasks in the request process be covered by more than one individual?